Certass Glazing Certification

Richmond Oak Conservatories Ltd is part of Certass

Certass is a not-for-profit organisation formed in 2006 to improve standards in the glazing industry and provides a system which allows approved contractors to self-certify installations. This means they don’t need to submit a building notice or use an approved inspector, whenever they install windows, doors or conservatories to comply with building regulations, saving you money in the process.

Richmond Oak Conservatories has chosen Certass as the organisation to be afiliated with instead of Fensa, which is a similar glazing regulatory body.

Certass is licensed by the Department for Communities and Local Government to certify that approved Members installations of glazing products in the home comply with current regulations.

All Members are assessed by Certass before they join to ensure their glazing work meets UK building regulations. On completion of an installation by a registered Member company, Certass notifies the local authority and a Building Regulation Compliance certificate will then be issued for the homeowner to use in the future. These can be of value in the process of selling your property.

Certass Members are checked on an on-going basis to ensure the highest standards are being adhered to. Certass will check:

• The Company’s financial status and trading record
• Any proposals and quotations provided are understandable and not full of jargon.
• The seven-day cooling off period legislation is adhered to
• A reliable deposit protection/guarantee insurance is offered to customers
• Complaints are handled appropriately and efficient procedures are in place
• Window installations comply with current thermal rating regulations
• Certass spot-checks installations to make sure guidelines are being met.

Certass prides itself on providing a balanced, friendly service which benefits companies and homeowners.